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What we take on
Six areas of work, which together cover the shared parts of a residential development and the administration around them.
The six areas
Services
Block & estate management
The whole building taken off your hands, from the front door to the roof.
Communal area upkeep
The parts everybody shares, kept to the same standard all year round.
Repairs & maintenance coordination
A fault logged, a trade sent, the finished work checked.
Property administration
The paperwork that holds a managed building together.
Contractor management
Trades checked before they arrive and reviewed after they leave.
Resident & leaseholder support
One named contact, and a route for anything that needs escalating.
Detail
What each one includes
| Service | What it covers |
|---|---|
| Block & estate management | Day-to-day management of the block or estate / Building maintenance coordinated and scheduled / Contractors instructed, chased and signed off / Owners and residents kept informed in writing |
| Communal area upkeep | Corridors and stairwells cleaned on a routine / Boundary hedges, lawns and planting maintained / Lighting and entry systems checked / Bin and recycling areas managed |
| Repairs & maintenance coordination | Faults received and a trade dispatched / Quotes compared before work is authorised / Completed jobs inspected and photographed / Emergency call-out procedure for out-of-hours faults |
| Property administration | Service charge records and annual reconciliation / Insurance and compliance documents filed / Residents’ meetings and annual meetings supported / Statutory records kept for the development |
| Contractor management | Insurance and certification checked before instruction / Scope and price compared across contractors / Site safety and hours recorded on every visit / Performance reviewed before any renewal |
| Resident & leaseholder support | A single point of contact for the development / Written and telephone fault reporting / Guidance on the things residents ask about most / A route for disputes and for chasing a decision |
Next step
Not sure which of these you need?
Most owners do not need to know. Describe the building and what is bothering you, and we will tell you what it falls under.
Glen Bridge Management Company Ltd · See guide prices →